Community transport

Our Community transport service enables disadvantaged people within our community to attend important events and services.

“For many of our clients, no transport means no treatment”

We offer assistance to those most vulnerable and isolated, by driving them to where they need to be, in either our vehicles or theirs.

Our volunteer drivers help our clients by driving them to: 
• medical/dental appointments;
• social support groups;
• educational programs;
• shopping trips; and
• to see family and friends.

In our client satisfaction survey:
• 95% of our community transport clients say they are ‘very satisfied’.
• 70% of our community transport clients say they use the service to attend medical appointments.
• 72% of our community transport clients say they use the service weekly.

Social connection

For some of our most vulnerable clients, social engagement would be impossible without our community transport service.
One client in our Social Support Group, Dave, was fearful of leaving his supported residence. Forty-nine years old and living with Parkinson’s disease, Asperger syndrome and anxiety, he was reluctant to venture out but gradually grew to trust his volunteer driver.
After regular contact and building relationships, the client now regularly engages in activities and says his loneliness and anxiety have reduced.
He now looks forward to his weekly catch up with volunteers and social support group peers.

Medical access

For many of our clients, no transport means no treatment, as they can’t use (or have difficulty using) public or private transport.   Many are also disadvantaged by distance, like 39 year old, Mia who requires numerous appointments with both mainstream medical practitioners and alternative therapies after a serious accident.
With many of these services at least an hour away they would be impossible to attend without the assistance of our volunteers.  Mia is always grateful for the support she receives and acknowledges the role our service plays in her physical and mental health progress.

 

For some of our most vulnerable clients, social engagement would be impossible without our community transport service.