Gambler's Help overview

Gambler’s Help Southern, has been an integral service of Connect Health & Community since 1985.

Local to Melbourne’s south eastern suburbs, Gambler’s Help Southern, operates from 13 locations across 10 local councils; covering Port Phillip, Stonnington, Bayside, Glen Eira, Kingston, Greater Dandenong, Casey, Cardinia, Frankston and Mornington Peninsula.  We are Victoria’s largest gamblers’ support service.

To ensure the best outcomes from our services, we adopt an holistic approach to support clients, offering financial and personal counselling, community engagement and information and venue support.

Our personal counselling services aim to address the underlying causes of gambling, while financial counselling is designed to help relieve the financial pressures caused by gambling.  We are funded by the Victorian Responsible Gambling Foundation.

In the past year we have:

  • Helped more than 1200 individuals and families with couples, group and financial counselling;
  • Connected more than 40 individuals and families with the Recovery Assistance Program (RAP);
  • Monitored poker machine venues’ compliance to responsible gambling standards;
  • Delivered more than 500 training and education sessions at schools and venues across our region;
  • Widely published and consulted as experts in the areas of prevention and treatment of gambling harm, both locally and internationally;
  • Attended a range of community events, including ‘O Week’ at Chisholm and Holmesglen TAFE, with an interactive activity designed to spark conversation around the question, “Can you pick the early signs of gambling harm?” and;
  • Forged service partnerships with community organisations to help them recognise gambling as a source of harm.

During 2018/2019 we helped more than 911 individuals and families affected by problem gambling.  An additional 317 individuals were supported with financial counselling support.

You can call Gambler’s Help Southern on 03) 9575 5353

Reconciliation Action Plan

We proudly launched our ‘Reflect’ Reconciliation Action Plan (RAP) in May, in the presence of local Boon Wurrong People, local councillors, service partners, volunteers and staff.

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Download our RAP